Terms & Conditions
Effective Date: 9/24/25
1. Introduction
Welcome to TRUE Medical Spa. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions (“Terms”). If you do not agree with these Terms, please do not use our website or services.
2. Services
We offer a range of medical and aesthetic services (“Services”) that are subject to these Terms. Our Services are provided by licensed and qualified professionals. The information provided on our website is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.
3. Appointments and Cancellations
• Booking: Appointments for our Services can be made through our website, by phone, or in person.
• Cancellations: We require at least [24/48] hours’ notice for cancellations or rescheduling. Late cancellations or no-shows may incur a fee as specified in our cancellation policy.
• Arrival: Please arrive at least [10/15] minutes before your scheduled appointment to complete any necessary paperwork.
4. Payment and Fees
• Payment: Payment for Services is due at the time of the appointment.
• Fees: Our fees for Services are subject to change. Please check our website or contact us for the most current pricing information.
5. Medical Information and Consent
• Medical History: You must provide accurate and complete medical information before receiving any Services. This includes disclosing any allergies, medications, or medical conditions.
• Consent: By receiving our Services, you consent to the treatments and acknowledge that you have been informed of any potential risks and side effects.
6. Privacy and Confidentiality
We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
7. Limitation of Liability
• No Warranties: Our Services are provided “as is” without any warranties, express or implied. We do not guarantee specific results from our Services.
• Limitation: To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from or related to your use of our Services, website, or any information provided therein.
8. Eligibility
You must be at least 18 years old to use our Services unless accompanied by a parent or legal guardian. By using our Services, you represent and warrant that you meet this eligibility requirement.
9. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of TRUE Medical Spa or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our prior written consent.
10. Third-Party Links
Our website may contain links to third-party websites for your convenience. We do not endorse, control, or take responsibility for the content, policies, or practices of these third-party sites. Accessing such sites is at your own risk.
11. Code of Conduct
By using our Services, you agree to treat our staff and other clients with respect. We reserve the right to refuse service to anyone who engages in inappropriate, abusive, or disruptive behavior.
12. Termination
We may suspend or terminate your access to our website or Services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, our staff, or our business interests.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state in which TRUE Medical Spa operates, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in that state.
14. Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting to our website. Your continued use of our Services after such changes constitutes acceptance of the revised Terms.
15. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
TRUE Medical Spa
801-572-7835
true@thetruemedicalspa.com
12276 South 1300 East Draper
Utah 84020
United States